LiveVenue is complete venue management system. Starting with allowing customers to order via their phones through to staff KPI reporting, customer engagement, order routing, RSA management, events and digital signage.
Mobile Ordering
Bring mobile ordering to your event. Customers can choose, customise and order thier food and drinks directly from your venue. Make ordering fast, seamless and easy.
RSA Management
LiveVenue puts you in control when determining how to enforce RSA at your venue. The system supports several methods and presents staff with a clear indicator of drinks ordered by a given customer. Giving staff important information about a users intoxication levels.
Events
Let customers seach and view your events from their phone. If they like what they see they can order and purchase right within the application. On the night tickets can be validated at the door with a simple QR scan. Customers can: "like", mark as "interested" or "going" to help you get feedback on your event advertising.
Engagement
Live venue is foremost a customer engagement platform. Know how a customer spends and reward them accordingly with discounts, VIP upgrades or anything else you can think of!
KPI Reporting
View and analyze staff performance, with statistics covering many aspects of work done by staff including: drinks per hour, first order time, last order time, average order time. Drink errors and sign in / sign out times. All vieweable, houly, day, weekly, monthly and yearly.
Seamless Payments
Customers can order using many different card types and payments are sent directly to your account every 24 hours.
Multi-Site Support
LiveVenue supports events split over a large geographical area (such as festivals). Alowing you to manage the entire process from a single interface with ease.
Intelligent Routing
The system is capable of routing orders to different stations for collection. For example food can be sent to a kitchen station and drinks to a bar station.
Multi-Site Support
LiveVenue supports events split over a large geographica area (such as festivals). Allowing you to manage the entire event from a single interface with ease. We also support managing multiple venues allowing you to be in complete control.
